Making sure your parcel is securely packaged is essential to ensure it arrives at its destination intact
Making sure your parcel is securely packaged is essential to ensure it arrives at its destination intact.
Select the right weight and size classes
Weight Classes:
Size Classes:
We can’t accommodate parcels heavier than 20kgs at this time.
Still struggling to visualise the sizes?
We can’t accommodate parcels larger than the Extra Large at this time.
Select the right weight and size classes
Weight Classes:
Size Classes:
Essential packaging tips to ensure your parcels arrive in pristine condition:

- Choose the Right Box:

Select a sturdy box that fits your product snugly, preventing it from moving around during transit.
 - Use Protective Materials:

Wrap your product in bubble wrap, packing peanuts, or air pillows to safeguard it against impact and vibration.
 - Seal Securely:

Use strong tape to seal the box on all sides, preventing any items from falling out during handling.
 - Label Clearly:

Affix a clear and legible shipping label.
 - Mark Fragile Items:

If your product is fragile, mark the box with "Fragile" or "Handle with Care" labels for extra attention.
Here are some essential packaging tips to ensure your parcels arrive in pristine condition:

- Choose the Right Box:

Select a sturdy box that fits your product snugly, preventing it from moving around during transit.
 - Use Protective Materials:

Wrap your product in bubble wrap, packing peanuts, or air pillows to safeguard it against impact and vibration.
 - Seal Securely:

Use strong tape to seal the box on all sides, preventing any items from falling out during handling.
 - Label Clearly:

Affix a clear and legible shipping label.
 - Mark Fragile Items:

If your product is fragile, mark the box with "Fragile" or "Handle with Care" labels for extra attention.
Further to the already mentioned, Pargo will not compensate you for loss, damage, or late delivery of:

● Badly Packaged goods

● Antiques (over 100 years old)

● Perishable food

● Perishable goods

● Items made of or containing glass

â—Ź Furniture (unless flat packed)
- Large appliances, including washing machines
- Parcels larger than 20kg
- Tobacco products of all descriptions
- Alcohol products
- Money
- Bullion
- Credit cards
- Prepaid cards
- Jewellery
- Watches
- Precious stones
- Furs
- Treasury notes
- Securities
- Stamps
- Patterns or manuscripts
- Plans
- Designs
- Explosives
- All love stock
- Weapons
- Any liquids
- All toxic substances
Prohibited Items:
What can’t be shipped:
- White goods including large appliances, washing machines, etc.
- Parcels larger than 20kg (greater of volumetric and dead weight)
- Tobacco products of all descriptions
- Alcohol products
- Money
- Patterns or Manuscripts
- Plans
- Designs
- Explosives
- All Live Stock
- Weapons
- Any Liquids
- All Toxic Substances
- Credit Cards
- Prepaid cards

- Jewellery
- Watches
- Precious Stones
- Furs
- Treasury Notes
- Securities
- Stamps
- Bullion
Further to the already mentioned, Pargo will not compensate you for loss, damage or late delivery of:

● Badly Packaged goods

● Antiques (objects over 100 years old)

● Perishable food

● Perishable goods

● Items made of or containing glass

â—Ź Furniture (unless flat packed)
- Choose the Right Box: Select a sturdy box that fits your product snugly, preventing it from moving around during transit.
- Use Protective Materials: Wrap your product in bubble wrap, packing peanuts, or air pillows to safeguard it against impact and vibration.
- Seal Securely: Use strong tape to seal the box on all sides, preventing any items from falling out during handling.
- Label Clearly: Affix a clear and legible shipping label.
- Mark Fragile Items: If your product is fragile, mark the box with "Fragile" or "Handle with Care" labels for extra attention.
Contact the Gumtree Customer Support by navigating to your Orders page, select the specific order that you want to query and at the bottom of the page click on 'Get help with order'. We will investigate the damage and if it is found that it was damaged in transit, you might be eligible to submit an insurance claim with Pargo.
No, you need to use your own packaging. Be sure to check that your parcels are well sealed and packaged in a durable box. You can purchase shipping boxes from many online retailers or alternatively buy it at your local Waltons, PNA or 3@1 stores.
Your parcel will be delivered within 2-5 working days from the date that the seller has dropped it off at a Pargo Point. Allow 5-7 working days for more remote regional areas. To get live shipping updates tap on the "View Pargo Tracking" button under your order.
Frequently Asked Questions
- Choose the Right Box: Select a sturdy box that fits your product snugly, preventing it from moving around during transit.
- Use Protective Materials: Wrap your product in bubble wrap, packing peanuts, or air pillows to safeguard it against impact and vibration.
- Seal Securely: Use strong tape to seal the box on all sides, preventing any items from falling out during handling.
- Label Clearly: Affix a clear and legible shipping label.
- Mark Fragile Items: If your product is fragile, mark the box with "Fragile" or "Handle with Care" labels for extra attention.
Contact the Gumtree Customer Support by navigating to your Orders page, select the specific order that you want to query and at the bottom of the page click on 'Get help with order'. We will investigate the damage and if it is found that it was damaged in transit, you might be eligible to submit an insurance claim with Pargo.
No, you need to use your own packaging. Be sure to check that your parcels are well sealed and packaged in a durable box. You can purchase shipping boxes from many online retailers or alternatively buy it at your local Waltons, PNA or 3@1 stores.
Your parcel will be delivered within 2-5 working days from the date that the seller has dropped it off at a Pargo Point. Allow 5-7 working days for more remote regional areas. To get live shipping updates tap on the "View Pargo Tracking" button under your order.
Frequently Asked Questions
