Buy with confidence.
Pay securely on Gumtree
Get your money back if your item isn't as listed
No more in-person meet-ups
Your money is kept safe until you receive your purchase
Nationwide delivery to 4,000+ Pargo Points
Buy from anyone, anywhere in South Africa
Sell with confidence.
Secure online payment options
Nationwide delivery of your item
No more in-person meet-ups
Sell to anyone, anywhere in South Africa
Shipping insurance protects your item while it is in transit
Get your funds within 24 hours after the buyer receives the item (if no dispute was raised)
Buy with confidence.
Pay securely on Gumtree
Get your money back if your item isn’t as listed
No need to meet the seller in person
Your money is kept safe until you receive your purchase.
Nationwide delivery to 4,000+ Pargo Points
Buy from anyone, anywhere in South Africa
Sell with confidence.
Get paid securely and reach more buyers by selling nationwide!
Secure online payment options
Nationwide delivery of your item
No need to meet the buyer in person
Sell to anyone, anywhere in South Africa
Shipping insurance protects your item in transit
Get your funds within 24 hours after the buyer receives the item (if no dispute was raised)
How Pay & Ship works
Seller lists an item for sale
Buyer purchases the item
Gumtree keeps the money safe
Seller drops off parcel
Buyer collects item
Seller receives payment
How Pay & Ship works
Seller lists an item for sale
Buyer purchases the item
Gumtree keeps the money safe
Seller drops off parcel
Buyer collects item
Seller receives payment
Frequently Asked Questions
With Pay & Ship, Gumtree has introduced a secure online payment and delivery system, for safer and more secure buying and selling.
Pay & Ship protects both buyers and sellers, as Gumtree receives the buyer payment and holds it until the transaction is completed.
Gumtree can assist you if:
- Item doesn’t arrive
- Item arrives damaged
- Item significantly differs from its description
Once the buyer has collected their package from their chosen Pargo pick-up point, the buyer needs to check the item. If it is not as listed or is damaged, they can need to log a dispute against that purchase in the Gumtree App within 24 hours.
We recommend that the buyer and seller communicate through the chat feature on the Gumtree platform to amicably resolve the issue. If not, our customer support team can assist the parties within the rules and guidelines of Gumtree's Dispute Resolution Policy.
TradeSafe is Gumtree's payment partner that makes sure you are safe when buying or selling online. It's a secure way to handle money and is supported by banks when you buy or sell something.
TradeSafe holds the buyer's payment until the seller has delivered the goods as promised. This way, buyers receive exactly what they paid for, and sellers get their money.
Here's how it works:
If you're buying something you can choose how you want it delivered and pay for it securely. This payment goes to Gumtree's account, where it's kept safe until you get your item.
After you receive your package, you have 24 hours to say if there's a problem.
If everything's okay or you don't report a problem within 24 hours, the money is moved to the seller's Gumtree Wallet.
The seller can then use this money on Gumtree or transfer it to their bank account.
Pargo is Gumtree’s delivery partner ensuring you can shop online and collect from anywhere. They are South Africa’s leading click-and-collect solution with 4000+ Pargo Points nationwide and are the highest rated delivery service in Africa.
When checking out, the buyer selects a Pargo point where they would like their package to be delivered to. When the seller confirms that they can fulfil the order, they select a Pargo point where they can drop off the package.
Pargo collects the package from the seller’s drop-off point and delivers it to the buyer’s pick-up point. Both the buyer and seller receive communication from Pargo and Gumtree as the package progresses. Once the package is delivered to the buyer’s pick-up point, the buyer picks up the package, and confirmation of package pick-up is sent to both the buyer and seller.
You can raise a dispute within 24 hours after you have picked up your item from the Pargo Point. Navigate to your Gumtree app and select You -> Purchases -> The purchase you would like to raise a dispute on. Once you have submitted your dispute, our customer support team will review and work on assisting you to resolve the dispute in terms of Gumtree's Dispute Resolution Policy.
Frequently Asked Questions
Pay & Ship is a newly introduced secure online payment and delivery feature by Gumtree aimed at providing you with a safe buying and selling experience. (Powered by TradeSafe & Pargo)Â SafeDeal protects both buyers and sellers, as Gumtree receives the buyer payment and holds it until the transaction is completed safely.
Gumtree can assist you if:
- Item doesn’t arrive
- Item arrives damaged
- Item significantly differs from its description
Once the buyer has collected their package from their chosen Pargo pick-up point, the buyer needs to check the item. If it is not as listed or is damaged, they can need to log a dispute against that purchase in the Gumtree App within 24 hours. Â
We recommend that the buyer and seller communicate through the chat feature on the Gumtree platform to amicably resolve the issue. If not, our customer support team can assist the parties within the rules and guidelines of Gumtree's Dispute Resolution Policy.
TradeSafe is Gumtree's payment partner that makes sure you are safe when buying or selling online. It's a secure way to handle money and is supported by banks when you buy or sell something.
TradeSafe holds the buyer's payment until the seller has delivered the goods as promised. This way, buyers receive exactly what they paid for, and sellers get their money.
Here's how it works:
If you're buying something you can choose how you want it delivered and pay for it securely. This payment goes to Gumtree's account, where it's kept safe until you get your item.
After you receive your package, you have 24 hours to say if there's a problem.
If everything's okay or you don't report a problem within 24 hours, the money is moved to the seller's Gumtree Wallet.
The seller can then use this money on Gumtree or transfer it to their bank account.
Pargo is Gumtree’s delivery partner ensuring you can shop online and collect from anywhere. They are South Africa’s leading click-and-collect solution with 4000+ Pargo Points nationwide and are the highest rated delivery service in Africa.
When checking out, the buyer selects a Pargo point where they would like their package to be delivered to. When the seller confirms that they can fulfil the order, they select a Pargo point where they can drop off the package.
Pargo collects the package from the seller’s drop-off point and delivers it to the buyer’s pick-up point. Both the buyer and seller receive communication from Pargo and Gumtree as the package progresses. Once the package is delivered to the buyer’s pick-up point, the buyer picks up the package, and confirmation of package pick-up is sent to both the buyer and seller.
You can raise a dispute within 24 hours after you have picked up your item from the Pargo Point. Navigate to your Gumtree app and select You -> Purchases -> The purchase you would like to raise a dispute on. Once you have submitted your dispute, our customer support team will review and work on assisting you to resolve the dispute in terms of Gumtree's Dispute Resolution Policy.